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How to use the BlackBerry 10 Device Switch app


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Are you switching to a BlackBerry 10 device? If so, check out this video for an overview of how to use the Device Switch app, which will make it easy to transfer your data from your old BlackBerry, Android or iPhone to your new Blackberry 10 device!

Provided both devices are connected to the same Wi-Fi network, all you need to do is install the Device Switch app on your devices and you’ll be able to transfer your data without having to use your computer. This makes transferring your contacts, calendar entries, photos, videos and more depending on which device you are switching from to your new BlackBerry 10 device really quick and convenient.

For more information about the Device Switch app, open the Setup app and select Device Switch while using a BlackBerry 10 device or browse to

Got a question or comment? Let us know!

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BBM Channels Now in BlackBerry World


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BBM Channels is now available in BlackBerry World. This is huge as it is now out of beta ready for the world to download and enjoy. Now I know many of you are asking just what is BBM Channels . Here is a quick overview of what BBM Channels is about.

“BBM Channels is a new social networking feature within BBM that extends the sharing experience beyond your friendship circle –allowing channel creators to amass an unlimited number of followers.”

  • Express yourself with BBM Channels.
  • Create, edit publish content in an instant.
  • Connect to the people, communities and brands you love all across the world
  • Receive timely posts and participate by commenting on, liking and sharing posts.

This is a wonderful feature addition for BBM and it just adds to the awesome power that is BlackBerry Messenger. You can connect with your favorite brands, artist and people in real time with BBM Channels.  I plan on creating a RIMarkable Channel soon so be on the lookout for that. In the mean time you can subscribe to my already existing BlackBerry Hank Channel at PIN: C00076B01

I have added some tutorial videos below that will explain a little more in detail about BBM Channels, how to create and how to subscribe to a channel as well. This is very awesome folks with big time capabilities. No other messaging service offers what BBM offers to you as a consumer and professional.

Leave us some feedback and let us know what you think about BBM Channels!


Click Here to Download BBM Update

For more detailed information and support check out

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Getting Started with BBM Channels



BBM Channels for BlackBerry 10 and BlackBerry OS devices has officially launched! BBM Channels is a great way to have real conversations with people across the world, whether you’re engaging with others across a variety of BBM Channels or creating your own and connecting with new BBM Channels Contacts. To help you dive in, here’s an overview of a few things you’ll want to know. For example, you can create and manage a BBM Channel using the BBM Channels Manager website.

BBM Channels is not yet available to those using BBM on Android and iPhone devices, but you can still get started on the website if you have a confirmed BlackBerry ID email address!

What is BBM Channels, and how do I get it?

If you aren’t familiar with BBM Channels, it is a new feature that allows you to engage in conversations with other people, brands and communities. For example, I love Formula1, so I joined the Mercedes AMG Petronas BBM Channel to follow insider news from my favorite team. You can also make your own channel and take advantage of several unique features that make connecting with your subscribers really easy.

BBM Channels is available for BlackBerry 10 and BlackBerry OS devices and can be found in BlackBerry World. If you already have BBM installed, upgrade by clicking here while using a BlackBerry device, or open BlackBerry World and select My World. You’ll be shown your application updates that will include a BBM update. After updating, look for the new channels option the next time you open BBM.

Find and participate in other BBM Channels

Provided you have the latest version of BBM, discovering new channels to join and participate in couldn’t be easier. All you need to do is open BBM and tap the menu icon in the bottom-left corner followed by selecting Channels. You’ll be shown a collection of featured channels and posts that might interest you, or you can search for other channels.


Tip: The blue checkmark identifies channels with authoritative content from people, brands and services

When you find a channel that you would like to join, tap on it and use the Preview feature to take a peek at what content can be found inside. If you like what you see, tap Join+ along the bottom of your screen. You can now comment on posts within the channel, chat with the channel owner, and invite your BBM contacts to a channel that you think they might like. To find out more about a channel, such as when the channel owner is available for chats or what the website is, tap on the channel’s display picture.

After joining a channel, you will receive notifications whenever something new is posted or when someone has replied to or liked one of your comments. To view your channel notifications, tap the icon in the bottom-left corner, followed tapping the globe icon along the top of your screen.

Creating a BBM Channel

After joining some channels, create your own so you can share your thoughts, ideas and more. Best of all, creating your own channel is absolutely free and you have complete control of how your subscribers can interact with you by specifying chat hours and restricting comments. You can make one on your device using the steps provided below or by using the BBM Channels Manager website found at

For those using BBM for Android and iPhone, this is how you can create a channel and get started. Just make sure you confirm your BlackBerry ID email address. To do so, check out KB34137.

Note: Channels that you create are associated with your BlackBerry ID and cannot be transferred to another BlackBerry ID.

How to create a BBM Channel using BlackBerry 10

  1. Open BBM and tap the icon in the bottom-left corner of your screen
  2. Select Channels followed by tapping the 3 dot icon in the bottom-right of your screen
  3. Select Create Channel and provide the following required information:
    • Channel display picture
    • Channel name
    • Channel category
  4. In addition to the required fields, complete the optional fields if desired.
  5. Tap Save

After entering your channel details, make sure you customize your channel settings. To access these settings while viewing a channel you created, tap the 3 dot icon in the bottom-right of your screen and select Channel Settings. You’ll be able to customize the following options:

  • Allow BBM Chats with You – Optionally allow your subscribers to start a BBM chat with you, even if they’re not in your contact list
  • Chat Hours – If Allow BBM Chats with You is enabled, use this option to specify when you are available to chat
  • Allow Comments on Post – Optionally prevent subscribers from leaving comments on posts in your channel
  • Approve Comments – If enabled, comments are allowed but must be approved using the BBM Channels Manager website
  • Show Channel in Search – Optionally prevent others from finding your channel using the search feature
  • Show Channel Activity in Updates – If enabled, updates applicable to this channel will appear in your BBM updates listing

Congratulations, you’ve created a channel! Now all that’s left to do is invite your BBM contacts and share your channel PIN and Barcode. To find your channel PIN and Barcode, just click on your channel’s current display picture.

Managing a BBM Channel

When you create a channel, you have two options when it comes to managing it. You can either use your device or the BBM Channels Manager, which is a browser-based management console.

  • To manage your channel using your device, all you need to do is open your channel. Here you can view your channel stats, reported items and engage in chats with your subscribers.
  • To manage your channel using the BBM Channels Manager, visit and sign in using your BlackBerry ID. After logging in, you can start engaging with your subscribers, review your stats, manage pending comments if Approve Comments is enabled, and much more.

For more details on managing a BBM Channel, watch for more posts coming in the near future!

Got a question about BBM Channels? Leave a comment and let us know!

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How to turn on Keypress Pop-up for your BlackBerry 10 keyboard


Are you using an all touch BlackBerry 10 device, such as the BlackBerry Z10 or Z30, and want to improve your typing skills? If so, considering turning on the Keypress Pop-up feature that will cause the keys you select to briefly popup on your keyboard, as shown in the following screenshot. This can help you become more familiar with the keyboard layout and makes entering complex passwords easier since you can tell what character you are about to insert.


To try out this feature and see if it works for you, complete the following steps:

  1. While viewing your home screen, tap Settings
  2. Tap Language and Input, followed by Feedback
  3. Set the Keypress Pop-up switch to On

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

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A Wonderful Day at the Grand Prix w/BlackBerry Hank


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A Wonderful Day at the Grand Prix


There are not too many words that can express the feeling of watching a Formula One race car zip pass you at speeds of over 200 mph. Last week  in Austin, TX at the Circuit of the Americas, I was blessed to be a part of what I consider a life changing event.

I have always wondered just how it would be to hear the roar of those mighty engines in person and to see the cars up close and personal. Thanks to the great people over at BlackBerry and Mercedes, I was provided with an all exclusive pass to the 2013 Formula 1 United States Grand Prix. An amazing day it was starting early around 7am with a breakfast buffet at the beautiful Hampton Inn, downtown Austin.

From there we made our way into the BlackBerry VIP lounge to pick up tickets for the event. The lounge was very relaxing and the atmosphere was electric. I cannot express enough on how BlackBerry knows how to treat its VIP guest, top notch service all the way around. Not only did we receive our tickets, but we also were treated to a beautiful Mercedes AMG PETRONAS backpack filled with goodies.

Around 8:15 am we begin to board our shuttle bus to the track. I haven’t been on a coach bus since my younger days when my father used to drive for Greyhound, so it was very nice to once again ride on a coach bus. The ride to the track took about 25-30 minutes due to Austin’s terrible morning traffic. They had several television monitors on the bus to keep you occupied but most of us ended up snapping pictures and socializing with other.  We arrived at the track around 8:45am and it was foggy and gloomy looking. The forecast for the day was clear with a high of around 75 degrees Fahrenheit so I knew this fog would burn off soon. You could now start to see all the people parking and walking making their way to the track. They had several car valets and shuttle services going for those who were fortunate enough to afford those services.

We finally pulled in around 8:55am and exited to coach. As I exited the bus the excitement began to build up inside me as the sun ever so slightly began to make its way through the fog. You could now see clearly, all the people making their way into various gates at the race park while shuttle services continued to move people to and from. Our group then had to walk about a short distance to our shuttle area so we could be taken to the entrance of the Formula One PADDOCK Club entrance. As we waited on shuttles I began to start taking pictures of the beautiful stadium with my Q10 and Z10. The stadium was enormous and built very well. The Grandstand was as grand looking as it could be towering over the track like a giant. I also was able to get some decent pictures of the race fans that lined the field viewing area and the Grand Plaza from a distance.

We were able to load into our shuttle about 5 minutes later making our way to the PADDOCK Club. As we made our way through the park, you could now start to see just how big this event was going to be. You had several security and police working the area as well as the park employees. Everything seemed in order and ran smoothly as we finally made it to our destination.

Once we exited the shuttle you could hear the engines begin to roar and I mean roar. We made our way to the first check in spot as we had to sing our waivers and get our tickets stamped. We then were escorted into the main gate entrance were they put on our purple Formula One PADDOCK Club wrist bands. At this point I really started to feel VIP. We then made our way through the security check point and into to the main foyer of the club. When I say beautiful folks, I mean this place was laid. I started taking pictures of everything I could, from the paintings on the walls to the flower petals in the water fountains. We then had to make our way up 3 flights up steps to the 3rd floor and by the time we reached the 3rd floor I was pretty much exhausted. Now I know that’s a shame but hey, I’m not as in good of shape as I should be. Once you reached your floor, they had servers there with lemon water and orange juice, now that was a blessing and I quickly grabbed a glass of lemon water as I was in dire need of some fluids after them stairs.

We then began to make our way to the Mercedes AMG room, escorted by a BlackBerry representative. As we walked down the corridor on my right I could see the observation tower. Now this building was very tall standing over everything 250 ft. I was in awe of its stature and size and was just plain old blown away by it. I stopped and took a couple of pictures of the tower and then proceeded to catch up to the group. We then finally made it to the Mercedes AMG PERTRONAS room and were greeted with a warm welcome reception from the staff. We all had to sign in our tickets and then received a gift bag that contained some ear plugs, magazines, pictures of the Mercedes-BlackBerry race team and race track information.

We then were escorted into the main room greeted by more of the staff. They had this place looking so wonderful it was amazing. Each table had its own bottles of wine, water and champagne all on ice and ready for consumption. This was a beautiful elegant setting well put together and one that I will never forget. I made my way to a table closet to the observation window and close to a wall plug. From this view you could see the seating area directly on the other side of the track.

I began to put away my personal items while brain storming on which BlackBerry device I wanted to use primarily for capturing photo’s. Well I decided to use all four, the Playbook, Z1O, Q10 and Dev Alpha C (I love the camera on that device). After getting the Wi-Fi pass word and drinking a couple of glasses of orange juice, I decided to put on the ear plugs and make my way to the viewing area outside. Once I made my way outside all of a sudden it hit me, I was really at a Formula 1 event live and in person. I took a couple of deep breaths of that crisp morning race track air and immediately started taking photos.

After taking some photo’s I was startled by what sound like thunder. I took a look over the rail as we were right above pit lane and that’s when that beautiful Mercedes AMG race car took off out the pit area like a jet. Explosive as it was the adrenaline then began to pump in my system. About 1 minute later you could see some of the other race cars begin to pull in and out of the pit area one by one. These cars were so loud that the ear plugs did little to reduce the noise level. You could now start seeing the excitement in people’s eyes and body language as the realization of what was about to go down was real. About 3 minutes later after the last car pulled out of pit lane, around the final curve prior to the main straight away along came a formula 1 race car accelerating at a very high rate of speed and zoomed right passed us. When that happened I just started screaming, Holy Shit, Holy Shit! The cars engine was so loud as it went by it shook my soul eternally. I have never in my life witness anything like that with so much power and speed it was mind blowing. One by one various race cars continued to blow past us at phenomenal speeds as all you could do is move your head from right to left.

After getting my fill of watching these race cars zoom by us we were then escorted down to the pit area. In the pit area they showed us all the details and what is required to run a formula one race. It was very detailed oriented consisting of a team of 15-20 crew members. They had people on computers analyzing car data, mechanics and all other sorts of detail positions. We then were able to see the different parts of the car and how they put it together. They also let us go down into the actual garage pit were the cars were actually being worked on after the 1st morning practice runs. It is amazing just how much it takes to have a car race in formula one.

By the time we were finished with the garage tour it was lunch time as we were feed very well. They had a buffet line with 2 chefs that offered variety of delicious foods and deserts. After lunch we were able to go on the pit walk which fans were able to walk the pit stop area view and take pictures of all the teams’ cars and garages. That lasted about 45 minutes and then it was time for the racers to start the final session of the day.

We made our way back to the Mercedes club house and continued to enjoy the rest of the race for the remainder of day. It was now close to 5pm and our time at this wonderful event had now come to an end. I must say that this was a day that I will never forget in my lifetime. If you ever have a chance to go see Formula One I would suggest you do. Unfortunately I was unable to personally meet Nico and Lewis but my overall experience made up for that.

I would like to personally thank everyone from team BlackBerry for allowing me this opportunity. I would also like to thank the Mercedes AMG PETRONAS team for their hospitality and the entire staff at the race park. I had a great time and look forward to doing this again.

Check out the video below done with BlackBerry 10′s built in video editing app called ” Story Maker “.

BlackBerry Hank

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