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Getting Started with BlackBerry Work Drives

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Make sure you check out BlackBerry Work Drives if you use a BlackBerry 10 device that is connected to BlackBerry Enterprise Service 10. This free app allows you to securely access, edit and manage content located on enterprise network drives.

For example, instead of using my laptop to access a network drive that contains my draft blog posts, I added the drive to BlackBerry Work Drives to access my content whenever, and wherever I am. Best of all, I can optionally enable offline synchronization of select files and folders by pinning them. When my device is back online, any changes I made will be synchronized back to the network drive.

Here’s a quick overview of what you’ll need to know to get started with BlackBerry Work Drives!

BlackBerry Work Drives Requirements

You need to be using a BlackBerry 10 device with BlackBerry 10 OS 10.1 or later. To identify which version of the BlackBerry 10 OS you are using on your device, tap Settings followed by About, and review the OS Version field. Check out our post on how to update a BlackBerry 10 device for assistance.

You will also need to make sure that your BlackBerry 10 device is connected to BlackBerry Enterprise Service 10 with the work space enabled. To verify if you are using BlackBerry Enterprise Service 10 or later, contact your administrator for assistance.

You will not be able use BlackBerry Work Drives if you are not using BlackBerry Enterprise Service 10, but you can use BlackBerry Link Remote File Access instead. To learn more about this feature, check out the BlackBerry Link website.

How to Install BlackBerry Work Drives

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Provided you meet the requirements listed above, install BlackBerry Work Drives using the following steps:

    1. Open BlackBerry World and do one of the following:

      • Tap Search and enter BlackBerry Work Drives (or click the link if you are using a BlackBerry 10 device)
      • Or, swipe down from the top of the screen and tap Scan Barcode

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  1. Tap Download
  2. Tap Open to start using BlackBerry Work Drives

Adding a Work Drive

After installation is complete to set up a network drive, switch to your work space, open the BlackBerry Work Drives app and complete the following steps.

Tip: When entering the network drive location, ensure you are using the following format: //hostname/folder. If you do not know what location to enter, or you are unable to add a network drive, contact your administrator for assistance.

  1. Open BlackBerry Work Drives and tap Add+
  2. Complete the following fields:
    • Name: Enter a name, i.e. DraftPosts
    • Location: Enter a location, i.e. //server/sharedfolder
    • Username: Enter your username, i.e. username or domainusername
    • Password: Enter your password
  3. Tap Save

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After setting up a network drive, you can access data stored on it using apps on your device such as Adobe Reader, Docs To Go, File Manager and more. Just select the newly added network drive from the selection screen of the app you are using.

Editing and deleting Work Drives

To edit, or remove a work drive that you’ve set up in the past, complete the following steps:

  1. Open BlackBerry Work Drives
  2. Touch and hold a work drive and select one of the following:
    • To Edit, tap the Properties icon followed by Edit
    • To Delete, tap the Delete icon

Pinning files and folders

A new feature offered by BlackBerry Work Drives is the ability to pin files and folders. Pinning a file or folder allows you to access them when your device is offline and, as mentioned earlier, any changes made on your device while offline will be automatically synchronized back to your network drive.

To pin a file or folder, tap and hold the item stored on the network drive followed by selecting Pin from the menu on the right. After doing this, you’ll notice a pin icon appear on the file or folder. This indicates that it is pinned. To remove a pin from a file or folder so it is no longer available offline, tap and hold the item followed by selecting Unpin.

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Additional resources:

To learn more about BlackBerry Work Drives, check out:

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit http://www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

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Article source: http://helpblog.blackberry.com/2013/10/getting-started-with-blackberry-work-drives/


BlackBerry Gets Wolfram|Alpha’s Answer Engine for BlackBerry 10 Voice Control

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Wolfram|Alpha is computational knowledge engine developed by Wolfram Research of Mathematica fame. The plan is for BlackBerry 10 users to do voice queries a-la Siri with answers provided by Wolfram Alpha’s incredible Answer Engine.

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The Human-curated data element of Wolfram Alpha is what sets it apart from the way that typical search engines work. Wolfram Alpha, led by Dr. Stephen Wolfram are refining their system so that the real accurate workable answers are always getting better.

Look for the new voice control system on BlackBerry 10 version 10.2

Click here for the Wolfram|Alpha Blog.

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Article source: http://feedproxy.google.com/~r/blackberrycool/mYUU/~3/hNJFAXLCza4/


BlackBerry 10 Voice Control

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YouTube link for mobile viewing ]

BlackBerry 10 Voice Control is a feature that makes multitasking easier by allowing you to complete a variety of different actions and tasks using your voice. Whether it’s a quick command or dictating a lengthy document, Voice Control is a great way to increase your productivity while using a BlackBerry 10 device. For an overview of this feature, check out the video above and the steps below.

Using Voice Control

To use Voice Control, press and hold the mute key that is found on the right side of your device (between the volume up and down keys) or tap the Voice Control icon on your home screen. If you haven’t used Voice Control before, you’ll first be asked to specify which language you’d like to use before you start using Voice Control commands.

Things you can say

After opening Voice Control, use a command from the list below or tap I to see a list of all the available voice commands.

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  • Call: E.x. “Call Ian at home”
  • Send an email: E.x. “Send an email to Megan”
  • Send a BBM message: E.x. “BBM Matthew, Be there soon”
  • Send a text message: E.x. “Text Nicole Lavigne”
  • Set an alarm: E.x. “Set an alarm at 9 o’clock”
  • Schedule an appointment: E.x. “Schedule a meeting at 10 o’clock tomorrow”
  • Compose a note to myself: E.x. “Note to self, Pick up milk”
  • Search the Internet: E.x. “Search the Internet for custom cars”
  • Search your device: E.x. “Search my device for Calculator”
  • Change my Facebook status: E.x. “Update my Facebook status to Heading to the movies”
  • Post a tweet: E.x. “Tweet, On my way to the mall”
  • Update LinkedIn status: E.x. “Post to LinkedIn, Ready for my meeting”

Make sure you check out the Help app on your device to learn more about using and customizing Voice Control. Got a question about Voice Control? Leave a comment and let me know!

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

Article source: http://helpblog.blackberry.com/2013/10/blackberry-10-voice-control/


PinGuin Wins 1st Place at Cambridge BlackBerry Jam Camp

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BlackBerry Jam Camp is two days of intensive training on the BlackBerry 10 platform. During the event, you get training and at the end, you’re in a position to submit an application and get certified with the Built for BlackBerry stamp. This summer, BlackBerry Jam Camp attendees in Cambridge/Waterloo, competed for the best app and the results are in. PinGuin won 1st place, with Diaree second and Track a Pack third. Read on for links to these awesome apps.

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Here are the winners:

First place ($5000 CDN): Brandon Orr – PinGuin.
Second place ($2000 CDN): Philip Kirkbride, Gyubok Baik, Taylor Byrnes – Diaree.
Third place ($2000 CDN): Marc Vachon, Melody Ross – Track a Pack.

Download PinGuin for BlackBerry 10 at this link.

Diaree can be downloaded at this BlackBerry World link.

Track a Pack can be downloaded at this link.

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Article source: http://feedproxy.google.com/~r/blackberrycool/mYUU/~3/5nWuAcWaEb0/


Five Tip Friday – BlackBerry 10 Calendar

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Here are several BlackBerry 10 calendar tips to increase your productivity and organization.

Change your calendar display options

Personalize your calendar by customizing the following settings that affect the default calendar view, the first day of the week and more. Make sure you try out my favorite feature, Growing Numbers, if you don’t have the option enabled already. After turning on this option, you can easily tell which days you are busiest in the month view by looking at the size of the date. For example, in the following screenshot from my personal calendar, I can tell right away that a majority of my events take place on Wednesdays.

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Follow these steps to customize your calendar display options:

  1. In the Calendar app, swipe down from the top of the screen
  2. Tap Settings, followed by General
    • To change the default view when you open the calendar, select your desired view from the Default Calendar View drop-down list
    • To change the day that the week starts on, select your preferred option in the First Day of the Week drop-down list
    • To change your working hours, set the Start and End values in the Working Hours section
    • To use growing numbers to indicate how busy a day is, set the Growing Numbers switch to On

Customize your calendar colors

When you add a calendar to your device, it is assigned a unique color to differentiate it from your various calendars. If you don’t like the color that is assigned to the calendar, choose a different color using the following steps.

  1. In the Calendar app, swipe down from the top of the screen
  2. Tap Settings, followed by Calendar Colors
  3. Tap a calendar and specify your desired color

Check your upcoming events in the BlackBerry Hub

On top of checking your agenda in the Calendar app, you also have the ability to view upcoming events in the BlackBerry Hub. To do this in the BlackBerry Hub, go to the top of the message list where today’s date appears and slowly drag down using one finger to see your upcoming events.

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Specify your default calendar and what email address to use with each calendar

To change the default calendar that you add events to and send meeting invitations from, complete the following steps:

  1. On the home screen, swipe down from the top of the screen
  2. Tap Settings, followed by Accounts
  3. Tap Set Defaults
  4. In the Calendar drop-down list, tap a calendar

If you are using multiple calendars, you can select a different default email address for each calendar. This allows invitations to be sent using the address you’ve specified when you create an event in a specific calendar.

  1. In the Calendar app, swipe down from the top of the screen
  2. Tap Settings, followed by Meeting Invitation Settings
  3. In the Calendar drop-down list, tap an email address

Note: Some accounts will not allow you to change the email address, e.g. your work account.

Keyboard shortcuts

For those using a BlackBerry Q5 or Q10, here are several shortcuts that you can use when you view your calendar.

  • Go to today – press T
  • Go to the week view – press W
  • Go to the month view – press M
  • Go to the previous day, week or month – press P
  • Go to the next day, week or month – press N
  • Go to the schedule view – press D
  • Go to the people view – press O
  • Go to the agenda view – press A
  • Create a new event – press C
  • Search your events – press S
  • Edit an event – Open an event and press E

Bonus – Subscribe to a public calendar

If you are using BlackBerry 10 OS version 10.2 or later, you have the ability to subscribe to public calendars using the following steps:

  1. On the home screen, swipe down from the top of the screen
  2. Tap Accounts, followed by selecting Add Account
  3. Tap Subscribed Calendar
  4. In the Calendar Name field, enter a name for the calendar
  5. In the Server Address field, enter the address of the public calendar in ICS format
  6. Tap Done

For more tips and tricks, make sure you check out our Five Tip Friday tag.

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

Article source: http://helpblog.blackberry.com/2013/10/five-tip-friday-blackberry-10-calendar/


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