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How to find a lost BlackBerry 10 smartphone using BlackBerry Protect


It’s a scenario no one wants to encounter but here’s a quick overview how you can help locate your BlackBerry 10 smartphone using BlackBerry Protect if you can’t find it.

Tip: Using a BlackBerry OS device? Check out this post for help locating your device using BlackBerry Protect.

Step 1 – Enable BlackBerry Protect and turn on Location Services

To locate your smartphone you must enable BlackBerry Protect and turn on Location Services.

After you turn on Location Services, your smartphone only sends its location information when you request it through the BlackBerry Protect website, or when your battery power is low.

  1. Swipe down from the top of the screen
  2. Tap BBMHistory-SettingsBB10BBMHistory-SettingsBB10 Settings BlackBerry Protect
  3. Set the BlackBerry Protect switch to On
  4. Tap Location Services
  5. Set the Location Services switch to On
  6. Tap 1021-Back1021-Back Back to save your change

Step 2 – Log in to the BlackBerry Protect website

After you enable BlackBerry Protect and turn on Location Services, complete the following steps to view the location of your smartphone on a map.

  1. Log in to the BlackBerry Protect website located at
  2. Click View Location
  3. BlackBerry Protect will attempt to locate your smartphone

If your smartphone can be located, a map appears similar to the following showing the approximate location:


If you still can’t find your smartphone at the reported location, use the Play Sound option within the BlackBerry Protect website. This option makes your smartphone ring loudly for one minute as well as activating the Loud profile.

Help! BlackBerry Protect can’t locate my smartphone!

To locate your device it must be turned on and connected to the wireless network.

Because BlackBerry Protect also uses GPS, you may not locate your smartphone if it is inside a building, underground, or otherwise blocked from receiving a satellite signal.

Got a question? Leave a comment and let me know!

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Save The Date…September 24th, 2014




Save the date folks! On September 24th 2014, BlackBerry is planning to host a special invite only event in Dubai, London and Toronto. Now there is a lot of speculation on what BlackBerry plans to unveil at this event including the much talked about BlackBerry Passport device and or some hot new software simply called BlackBerry Blend.

I wish I was able to make any of the 3 specified event locations in order to provide the best news coverage available but at this time seems like I’ll be watching from the sidelines. Let’s hope they broadcast and stream the events live on line in order provide a chance for those not as fortunate to experience all of the festivities online that BlackBerry has to offer.

I am very excited to see what BlackBerry has up their sleeves and maybe just maybe we might get a Playbook 2, now that would be just too awesome. What do you think BlackBerry will announce at this special event?






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Maker Space North Coming Soon to Ottawa



I’m currently involved in a project to help grow Ottawa’s maker community. While the details are somewhat sparse just now, we’re going to have some more significant announcements around what exactly we’re building, where it will be located and how we’re going to make Ottawa Canada’s official maker city.

Sign up at and I’ll be sure to keep you updated. I promise no excessive emails and you’ll only receive an email when there’s important news.


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How to change your BlackBerry ID username using BBM for Windows Phone


bbm_icon_rgbNeed to update which email address you are using for your BlackBerry ID?

If so, complete the following steps to update your BlackBerry ID username, aka email address!

  1. Open BBM
  2. Tap BBMHistory-SettingsWindowsBBMHistory-SettingsWindows in the bottom right corner
  3. Tap settings followed by general
  4. Tap on your current BlackBerry ID
  5. When prompted, enter your BlackBerry ID password
  6. Tap Edit Account Information
  7. Within BlackBerry ID Username, enter your new email address
  8. Tap Save

After completing these steps make sure you confirm your new email address in case you need to reset your BlackBerry ID password in the future.

To find out how to do this check out our post on How to confirm your BlackBerry ID.

Got a BBM for Windows Phone question? Leave a comment and let me know!

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BB10 OS A Walkthrough



With BlackBerry 10.3 and 10.3.1 moving closer and closer to a release date, the expectations continue to grow daily in and around the BlackBerry community. Like it or not, there will be leaks and last week OS was released to the public. Now this is not the official release in no way shape or form but it is enough to satisfy those BlackBerry users who are craving to get an early look at OS 10.3.

Thanks to a good friend over at, a walkthrough video has been provided in order to show off some of the new features of OS 10.3. Now I must advise that this is just a leaked release version so nothing is set in stone, but from personally rocking the 10.3 leak I must say that from what I see BlackBerry will be bringing some heat to the BB10 OS.

Enjoy the video below and let us know what you think.




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